YTHSDigi
On 6 May 2026, we have launched a new digital service platform for higher education students. YTHSDigi replaces the Self online service. YTHSDigi offers you more versatile and smoother ways to manage your health matters digitally than before. Please download the new YTHSDigi app. Read more: YTHSDigi soon available to students
As a higher education student, the easiest way you can take care of issues related to your health with us is using our digital service, YTHSDigi.
On YTHSDigi you can
- contact us for an assessment of your need for treatment
- message FSHS professionals about your ongoing care
- join video appointments
- access self-care material on digital paths
- manage your appointment bookings
- complete forms
- complete the health questionnaire for first-year students.
How to start using YTHSDigi
YTHSDigi can be used both in the mobile app or on an internet browser. We recommend downloading the app for a smoother service experience and so you can receive notifications about your care.
Download the app from your phone’s app store:
In addition to the links above, you can also download the app from your app store by typing YTHSDigi in the search field.
How to register
- Register using your online banking ID or mobile ID.
- When using the app for the first time, check your notification settings. Allow notifications if you wish to receive notifications about issues related to your care.
Enter your current contact details, and update them if they change. The FSHS won’t receive your new contact details automatically.
YTHSDigi, Frequently asked questions
Access our services using the chat
If you’re concerned about your health or need help using our services, the easiest way to contact one of our professionals is on the YTHSDigi chat (open Mon–Thu 8 a.m. – 3 p.m. and Fri 8 a.m. – 2 p.m.).
As appropriate based on our conversation on the chat and the symptom assessment performed, we’ll refer you to:
- video or in-person appointments
- self-care instructions and/or
- questionnaires or forms.
Things you should know:
- The FSHS doesn’t offer emergency services or services during evenings, nights or weekends. If you need urgent care, please contact the emergency clinic in your wellbeing services county.
- In some cases, the FSHS professional talking to you on the chat may suggest switching to a video appointment. This is why it’s best to contact us when and where you’re also able to talk about your health issues out loud.
- Read more about the assessment of your need for care and our contact channels.
Learn about health on our digital paths
The YTHSDigi digital paths provide information and support for many questions related to your health. You can access the material provided on our open digital paths whenever you like and read through it at your own pace.
The open digital paths you can access without a referral include:
- Concentration Challenges
- Wellbeing Path for International Students
- Travel Health and Tuberculosis Risk Assessment
- BetterMind – Mental Well-Being
- Get to Know the Different Contraception Methods
- Check-in for Social and Healthcare Students
- Soothe Your Bite – Self-care for Temporomandibular Disorders
- Make Through Oral Self-Care part of Your Daily Routine
Things you should know:
- FSHS professionals can’t see how far along you are on an open digital path. If you need help or advice, contact us using the YTHSDigi chat service.
Join video appointments
You can join your video appointments on YTHSDigi.
Sign in to YTHSDigi well before your appointment is scheduled to start. If you’re using our browser version, open the chat service. One of our professionals will tell you how to join your appointment.
Things you should know:
- Find a place where you’re comfortable talking about your health issues out loud.
- Under the Finnish Patient Insurance Act, remote appointments cannot be provided for students staying outside Finland for a student exchange or traineeship lasting over 3 months.
Manage your appointment bookings
On YTHSDigi you can view and, if needed, reschedule or cancel your appointments. Bookings you can view on YTHSDigi include:
- future in-person and telephone appointments at any of the FSHS’s own service units
- future video appointments on YTHSDigi
- your booking permissions.
Appointments booked at our partner units won’t be visible on YTHSDigi. Check instructions on how to reschedule or cancel an appointment at one of our partner units.
Things you should know:
- Rescheduling or cancelling should be done at least 24 hours before the time of the appointment to avoid having to pay a fee for the uncancelled appointment.
- To keep the booking permission, reschedule – don’t cancel.
Complete forms on YTHSDigi
Using the chat
- Feedback on an invoice
- Request for copies of patient documents or request for correction of patient documents
- Contacting the person responsible for data protection or request for log data
- Do you need help using YTHSDigi or one of our services?
Via ärendeformulär
- Submitting an objection
- Technical issue in chat service
Complete the HealthStart questionnaire
We invite first-year students to complete the HealthStart questionnaire soon after the start of the academic year. The questionnaire can be completed on YTHSDigi.