FSHS services are available to you even after 1 August 2024, once you have registered as present for the autumn semester at your institution of higher education. Before contacting us, please note that the information regarding your enrollment will be transferred to FSHS from higher education institutions with a delay of approximately 1–3 days.
For example using the Self online service and accessing remote appointments require that you have registered as an attending student and the information regarding the enrollment has been transferred to FSHS. Please try logging in to the Self online service well in advance before the remote appointment. If you are unable to log in, please contact us by phone so that your appointment can be rescheduled.
Make sure that your contact details are up to date in the Self online service, as the information is not automatically updated from the Digital and Population Data Services Agency or from other sources. Up-to-date contact information makes it a lot of easier to use our services.
Please cancel any appointments reserved for the autumn semester if you do not continue your studies during the autumn semester and your right to use the FSHS services ends at the end of the spring semester on 31 July 2024. The appointments are not canceled automatically, and you must manage the cancellation yourself if you want to avoid paying a fee for unattended appointments.