The FSHS will serve students on weekdays during the Christmas holidays. FSHS’s digital and remote services will be available on all weekdays. Local services will also be well available. Possible exceptions in services have been listed on this page. The page will be updated if necessary.
If necessary, you will be directed from the assessment of the need for treatment to either a remote appointment or to a local appointment to another open service unit.
Assessing your need for treatment
The need for treatment can be assessed on weekdays according to the normal opening hours. On normal weekdays, you can contact the FSHS using the service forms provided in the Self online service, via SelfChat or by calling our nationwide service numbers:
- SelfChat will be open on weekdays from Monday to Friday 9 am–11 am.
- The service line for hearing-impaired customers on SelfChat will serve according to its opening hours.
- The nationwide telephone services will be available Mon–Thurs from 8 am to 3 pm and Fri from 8 am to 2 pm.
Please note the exceptions for eve days and public holidays mentioned on this page:
- Closed on Christmas from 24 Dec 2024 to 26 Dec 2024
- Shorter opening hours on New Year’s Eve 31 Dec 2024 and closed on New Year’s Day 1 Jan 2025
- Closed on Epiphany 6 Jan 2025
Exceptions to opening hours
Christmas, 24 Dec 2024 to 26 Dec 2024
All our service units, SelfChat and our nationwide telephone services will be closed:
- on Christmas Eve, Tuesday 24 Dec 2024,
- on Christmas Day, Wednesday 25 Dec 2024,
- and on the day after Christmas, Thursday 26 Dec 2024.
New Year´s Eve 31 Dec 2024 and New Year´s Day 1 Jan 2025.
- FSHS´s own service units will be open on New Year’s Eve, Tuesday 31 Dec 2024, from 8.00 am to 12:30 pm. The national phone services and the SelfChat line for hearing-impaired customers will serve on New Year´s Eve from 8 am to 12 pm. Other SelfChat lines will operate according to normal opening hours, i.e. from 9 am to 11 am.
- All our service units, SelfChat and our nationwide telephone services will be closed on New Year’s Day, Wednesday 1 Jan 2025.
Epiphany 6 Jan 2025
- All our service units, SelfChat and our nationwide telephone services will be closed on Epiphany, Monday 6 Jan 2025.
Opening hours of FSHS´s own service units on weekdays
In addition to the above-mentioned public holidays, some of the service units may have small exceptions on weekdays around Christmas and New Year.
FSHS Central
Local appointments
If necessary, you will be directed from the assessment of the need for treatment to either a remote appointment or to a local appointment to another open service unit.
- The service units in Tulli and Hervanta in Tampere will be open on weekdays as usual.
- There are no local appointments for general and mental health or oral health at FSHS Hämeenlinna on Monday 23 Dec 2024 and on Friday 27 Dec 2024.
- There are no local appointments for general and mental health at FSHS Seinäjoki on Monday 23 Dec 2024 and on Friday 27 Dec 2024. There are no local appointments for oral health at FSHS Seinäjoki from 19 Dec to 31 Dec 2024.
The opening hours of patient offices, FSHS Central (general advice, paperwork)
- On Friday 27 Dec 2024, matters that need to be handled at the patient office can be taken care at the service unit in Tulli, Tampere (open on weekdays, Mon–Fri, 9–11:30 am). On Monday 23 Dec 2024 the patient office will be closed.
- The patient office at the service unit in Hämeenlinna will be closed during Christmas week (week 52).
- The patient office at the service unit Seinäjoki will be closed during weeks 52 and 1.
FSHS East
Local appointments
If necessary, you will be directed from the assessment of the need for treatment to either a remote appointment or to a local appointment to another open service unit.
- The service unit in Jyväskylä will be open on Monday 23 Dec 2024 and Friday 27 Dec 2024 from 8 am to 2 pm (services for general and mental health). There are no local appointments for oral health on Monday 23 Dec 2024 and Friday 27 Dec 2024.
- There are no local appointments for general and mental health or oral health at FSHS Joensuu on Monday 23 Dec 2024 and Friday 27 Dec 2024.
- There are no local appointments for general and mental health or oral health at FSHS Kuopio on Monday 23 Dec 2024 and Friday 27 Dec 2024.
- There are no local appointments for general and mental health at FSHS Mikkeli from 23 Dec 2024 to 31 Dec 2024.
The opening hours of patient offices, FSHS East (general advice, paperwork)
- The patient office at the service unit in Jyväskylä will be open even on Monday 23 Dec 2024 from 9 am to 11 am. The patient offices at the service units in Joensuu and Kuopio will be closed during the Christmas week (week 52).
FSHS North
Local appointments
If necessary, you will be directed from the assessment of the need for treatment to either a remote appointment or to a local appointment to another open service unit.
- The service units in Oulu and Rovaniemi will be open on weekdays as usual.
- There are no local appointments for general and mental health at FSHS Kajaani from 23 Dec 2024 to 3 Jan 2025.
- There are no local appointments for general and mental health at FSHS Kemi from 23 Dec 2024 to 3 Jan 2025.
- There are no local appointments for general and mental health at FSHS Kokkola from 23 Dec 2024 to 3 Jan 2025.
FSHS South
Local appointments
If necessary, you will be directed from the assessment of the need for treatment to either a remote appointment or to a local appointment to another open service unit.
- The service unit in Töölö, Helsinki will be open on weekdays as usual.
- There are no local appointments for general and mental health at FSHS Espoo on Monday 23 Dec 2024 and Friday 27 Dec 2024.
- There are no local appointments for general and mental health or oral health at FSHS Lahti on Monday 23 Dec 2024 and Friday 27 Dec 2024.
- There are no local appointments for general and mental health at FSHS Kouvola on Monday 23 Dec 2024 and Friday 27 Dec 2024.
- There are no local appointments for general and mental health or oral health at FSHS Lappeenranta on Monday 23 Dec 2024 and Friday 27 Dec 2024.
- There are no local appointments for general and mental health at FSHS Malmi, Helsinki on Monday 23 Dec 2024 and Friday 27 Dec 2024.
The opening hours of patient offices, FSHS South (general advice, paperwork)
- On Monday 23 Dec 2024 and Friday 27 Dec 2024, matters that need to be handled at the patient office can be taken care at the service unit in Töölö (the info point is open on weekdays: Mon–Fri 9am–11am and 12pm–2 pm). The patient offices in service units in Espoo and Lappeenranta and the office at the service unit in Lahti will be closed on Christmas week (week 52).
FSHS West
Local appointments
If necessary, you will be directed from the assessment of the need for treatment to either a remote appointment or to a local appointment to another open service unit.
- The service unit in Turku will be open on weekdays as usual.
- There are no local appointments for general and mental health or oral health at FSHS Pori on Monday 23 Dec 2024 and Friday 27 Dec 2024.
- There are no local appointments for general and mental health at FSHS Rauma from 23 Dec 2024 to 3 Jan 2025.
- There are no local appointments for general and mental health or oral health at FSHS Vaasa on Monday 23 Dec 2024 and Friday 27 Dec 2024.
The opening hours of patient offices, FSHS West (general advice, paperwork)
- The patient office at the service unit in Turku is open on weekdays at 9am–11am.
Partners service units
Our partners service units serve according to their own opening hours.
The right to use FSHS services during the spring semester 2025
In order to be able to use FSHS services even after 1 Jan 2025 you must be registered as present for the spring semester at your institution of higher education. For example using the Self online service and accessing remote appointments require that you have registered as an attending student and the information regarding the enrollment has been transferred to the FSHS.
Please cancel any appointments reserved for the spring semester if you do not continue your studies during the spring semester and your right to use the FSHS services ends at the end of the autumn semester. The appointments are not canceled automatically, and you must manage the cancellation yourself if you want to avoid paying a fee for unattended appointments.
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